Whenever you need us, we’ll be there for you. We see constant communication as one of our strong suits. One of our core principles is to always stay in contact with our clients, updating them regularly on the progress and status of the project. We believe that you never should have to wonder what’s going on or have to wait days for a reply to a simple question.
That’s why we offer support and advice 24 hours, 7 days a week, (possible thanks to our talented publishing team that lives across the globe, from the U.K. to Canada to Australia). Simply give us a call at (+44.845.652.6612) to talk to someone anytime or drop us an email. If you have any questions, we promise to get back to you with a response within the day. And remember that we only hire native English speakers, so you’ll never deal with anyone who can’t understand you.
For urgent projects that require intensive care and attention, we offer an overnight editing service. When we say overnight, we mean it. We will edit and proofread your book intensively through the night (or whichever hours of the day) until it is perfect, double checked and ready to go to print. During this process, we’ll be online and available the whole time so that you can communicate with us and ask any questions you need.
Overnight Editing is most suitable for books that are already at the final draft and which don’t require deep stylistic revision. If you think that your book is a draft that requires more polishing or possibly some rewriting, you are better giving it more time and taking up our Evaluation and Editing service.
Self Publishing is fast, but sometimes you can’t afford to wait. If you have a book you need to publish rapidly, we have an Express service to help you get there.
Under the Express Service, instead of following our regular process, we carry out multiple steps concurrently to shorten the time frame to five days. Dedicated staff will work intensively on your book to make sure it meets our rigorous standards. You can expect to see your book go to print in as little as a week.